Position: MICROFINANCE MANAGER
Job Brief:
Are you a strategic thinker with a passion for fostering financial inclusion and driving impactful change? Sava-Tech Financial Services is seeking a dynamic and motivated individual to join our team as a Microfinance Manager. This role offers a unique opportunity to make a meaningful difference in the lives of African consumers and small businesses by spearheading our efforts to expand access to financial products and services.
Sava-Tech Financial Services is a financial technology company licensed by the Bank of Tanzania to carry out Microfinance business, own and operate Sava Loan, Sava Loan is an online digital lending platform that provides affordable financial services to African consumers and small businesses who have limited access to financial products from traditional banks.
Strategic Planning: Developing and implementing strategic plans for microfinance operations, including setting goals, identifying target markets, and devising growth strategies.
Business Development: Identifying and cultivating relationships with key stakeholders such as regulatory authorities, financial institutions, NGOs, and community organizations to expand the reach and impact of microfinance services.
Product Development: Collaborating with cross-functional teams to design and optimize microfinance products and services tailored to the needs of target customers. This may involve developing new loan products, savings accounts, or insurance offerings.
Risk Management: Ensuring compliance with regulatory requirements and responsible lending practices. This includes assessing and managing credit risk, operational risk, and other potential risks associated with microfinance activities.
Performance Monitoring and Reporting: Tracking and analyzing key performance indicators (KPIs) to evaluate the effectiveness of microfinance operations. This may involve assessing loan portfolio quality, repayment rates, profitability, and overall financial performance.
Team Leadership and Development: Leading and mentoring a team of microfinance professionals, providing guidance, support, and training as needed. This includes fostering a culture of excellence, innovation, and collaboration within the team.
Customer Service and Relationship Management: Ensuring high-quality customer service and maintaining strong relationships with clients. This may involve conducting client outreach and education initiatives, resolving customer inquiries or complaints, and building trust and rapport with clients.
Financial Management: Overseeing budgeting, financial planning, and resource allocation for microfinance operations. This includes managing expenses, optimizing cost efficiency, and maximizing financial performance.
Market Research and Analysis: Conducting market research and analysis to identify emerging trends, opportunities, and challenges in the microfinance sector. This may involve assessing competitor offerings, market demand, and customer preferences to inform strategic decision-making.
Regulatory Compliance: Staying abreast of relevant regulatory developments and ensuring compliance with applicable laws, regulations, and industry standards. This includes maintaining accurate records, filing required reports, and adhering to ethical and legal standards in microfinance operations.
Reporting: This role is essential for the company’s growth and impact.
Location: Based in Dar es Salaam with regional travels
Application Deadline: Applications are due by June 02, 2024.